Frequently Asked Question

Currently, Link operates only in Abuja. We will expand our horizon to Lagos, Port Harcourt, Ibadan, etc. soon.

To book a ride with Link, simply open the app, enter your pickup and drop-off locations, select your preferred ride option, and confirm your booking.

Link offers a variety of ride options, including economy, comfort, exclusive, and tricycle rides, depending on availability in your area.

Yes, you can schedule a ride in advance with Link. Simply select the "Schedule Ride" option when booking and choose your desired pickup time.

You can pay with cash or bank transfer to driver directly, or via in-app wallet.

Convenience: Taxis offer a convenient mode of transportation, allowing people to easily get from one place to another without the need for personal vehicles or relying on public transportation schedules.

Yes, you can track your ride in real-time using the Link app. You'll be able to see your driver's location and estimated time of arrival.

Link prioritizes passenger safety with features like driver background checks and verification, real-time trip tracking, and 24/7 customer support.

Confirmation of Drivers Identity: Before getting into the vehicle, ask the driver to confirm their name and cross-reference it with the information provided by Link app. This helps ensure you are getting into the correct vehicle and with the right driver.

To become a driver for Link, you need to download the mobile app and sign up. It's that easy. Registration takes less than 5 minutes.

Requirements to becoming a driver at Link include having a valid driver's license, a clean driving record, an active bank account, and meeting the vehicle requirements set by Link.

Yes, Link offers discounts and promotions to both new and existing users. Keep an eye on the app for the latest offers.

You can contact Link's customer support team through the mobile app or via email, phone number, or via our website (contact form or live chat).

While you can't request a specific driver with Link, you can rate your driver after your ride to provide feedback.

Yes, Link has a cancellation policy that may vary depending on the circumstances. Check the app for details on cancellation fees and policies.